Family travel FAQ
Quick answers for parents
- Can I request child seats for Lisbon Airport pickup?
- Yes. Baby seats, child seats, and boosters are available on request when booked ahead. Tell us each child’s age and weight when requesting your quote so we can prepare the correct setup before pickup, when the vehicle has enough passenger seats.
- Are child seats required for private transfers in Portugal?
- For this type of private transfer service, Portuguese law does not require us to supply child seats. Many families still request them for comfort. Request seats in advance so we can prepare the right equipment.
- What happens if our flight is delayed with children?
- When flight tracking is included, send a valid flight number. We adjust pickup to actual arrival. Flight delays do not count as customer delay. Airport pickups with flight tracking include 75 minutes of waiting after actual flight arrival.
- Can you arrange stroller or baby gear rental?
- We can help coordinate strollers, car seats, high chairs, toys, and practical extras. Availability depends on dates and item type, so request gear before arrival.
- Can we fit a stroller with suitcases?
- Usually yes in a V-Class or larger vehicle. Share passenger count, bag count, and stroller size before confirmation so we assign a vehicle with enough space.
- Can private tours work around naps?
- Yes. Routes can follow nap times, meal breaks, stroller access, and shorter stops. Lisbon, Belém, Parque das Nações, Cascais, and Sintra can work for families when paced accordingly.
- Can you help with luggage before check-in?
- Luggage transfer and storage can be arranged for early arrivals, late departures, hotel changes, and tours. Share bag count, stroller size, pickup point, and timing in your quote request.
